Meet the Team
Meet Our Dedicated Team
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Meet Charlotte
Owner/ Director
Charlotte is the passionate Director of Carpe Diem Community Services, an organization she established in 2019. With a strong educational foundation, Charlotte holds a Bachelor of Behavioural Science (now Psychological Science) and a Bachelor of Humanitarian and Community Studies from Charles Darwin University. She is also a proud member of the Australian Community Workers Association (ACWA) and is currently pursuing a Master of Social Work at Flinders University, with plans to graduate by the end of 2024.
Charlotte’s extensive experience includes roles in therapeutic settings, where she provided play therapy and supported children with diverse neurological disorders, as well as positions at Henbury School’s After-School Program. Her career also includes over three years at Territory Families in Residential and Out of Home Care Settings, followed by a significant role at the Department of Health in the Specialist Forensic and Disability Unit as a Shift Supervisor and Forensic Disability Coordinator for over 3 years.
When the NDIS evolved in 2018, Charlotte took on a leadership role at a well-known NGO before founding her own NDIS company. Her mission is to offer flexible, person-centred support with a focus on trauma-informed care, aiming to enhance the experience of care for young people and adults with disabilities and mental health challenges, while minimizing the risk of re-traumatization due to inadequate care-settings.
With her deep expertise and commitment to compassionate care, Charlotte is dedicated to making a meaningful difference in the lives of those she serves.
Meet Jordan
Business Manager
Jordan is a pivotal figure at Carpe Diem Community Services, where he serves as the Business Manager and strategic powerhouse. His journey with Carpe Diem began a few years ago, when he joined the small but dynamic team. Since then, Jordan has played a crucial role in shaping the organization’s growth and enhancing its services through his expertise and strategic vision.
Jordan’s background as an engineer and business manager has significantly contributed to his success and efficiency of the organisation. His accomplishments in engineering and business management underscore his capability to tackle complex challenges and deliver impactful solutions.
Jordan was born and grew up in Darwin, underlining his commitment to his local area and its residents, which is evident in his work with Carpe Diem.
Jordan quickly adapted to the ins and outs of the National Disability Insurance Scheme (NDIS), a critical aspect of Carpe Diem’s operations. His dedication to understanding the NDIS reflects his passion for making a positive difference in the lives of individuals with disabilities. Jordan is devoted to finding the best possible options and solutions of those in need, ensuring they receive the support and services they need and deserve.
Outside of work, Jordan enjoys spending his time with his family, going to local events in the community, and playing board games with his friends.
Meet Michael
Operations Manager
With several years of experience working in various roles through the Darwin area including Drug and Alcohol, homelessness and housing Michael brings a vast knowledge and understanding to his roles with Carpe Diem.
Michael is a dynamic, energetic and engaging professional, with a passion to achieve the best outcomes for everyone he engages with and supports. Michael utilises all of his experience and contacts he has established to help where he can.
Michael initially came to Darwin as a hairdresser. However, felt the urge and desire to pursue a career choice that was more rewarding and helping people.
Michael will always bring his positive can-do attitude to work and the team. You will always find him with a smile on his face!
Known for his energy, enthusiasm, and ability to multiple task, Michael will always surprise people with his random projects he has going on in the back ground such as managing his own little “Farm”.
Sakshi
Administration and Business Coordinator
Sakshi completed her Master’s degree in Professional Accounting seven years ago, providing her with a strong foundation in business and administration. In her role as Carpe Diem’s Admin and Business Coordinator, she applies this knowledge to support the organisation’s operational needs.
Although new to the disability sector, Sakshi is effectively coordinating business operations to ensure smooth collaboration within the team. Her determination, critical thinking, and eagerness to learn make her a versatile team member. Sakshi’s strong problem-solving skills play a key role in maintaining efficient and consistent service delivery.
In her spare time, she enjoys travelling, socialising, and engaging in arts and crafts.
Meet Meg
Client Service Manager
Meg has 5 years of experience in the disability sector as a Support Coordinator. Meg enjoyed this role as everyday was unique with some great challenges and was very engaging. She had the chance to travel to remote communities and support people from all walks of life, including adults and children. While in this role, Meg progressed to become a Support Coordinator Team Leader in which she flourished for 2 years. This role gave Meg some great experiences like supporting her team of 4 support coordinators, traveling to new locations where she set up new offices from Darwin, Karratha and Broome and trained new staff.
Meg has found that working with people with disabilities is rewarding, where she can engage with people and develop tailored support for them. Meg enjoys working with Carpe Diem as she has developed a professional relationship with the team and saw positivity and growth the company has had and wanted to contribute to the future growth of supporting people.
Meg has an engaging personality and a great sense of humour. She enjoys collaborating with coworkers and being innovative with new ideas. Meg enjoys spending time in nature. She bundles up the kids for some fun camping trips and going for relaxing beach walks. She definitely keeps an eye out for any crocs or stingers!
Meet Betty
Client Service Manager
Bonjour! I’m Betty Clerc.
I grew up with my brother, who has a complex disability. Looking back, I consider it one of the best things that ever happened to me. Naturally, my friends and family weren’t surprised when I decided to study social work. I started with a certificate in Health and Wellbeing and later completed a diploma in social work. My studies gave me invaluable experience working with adults with complex disabilities and behaviours, and I loved it so much that I ended up working in the same unit where I did my placement!
After my studies and some work experience, I decided to mix things up a bit and ended up exploring Australia for two years. I fell in love with the country (and yes, Vegemite) and decided to stay—11 years and counting! My English wasn’t the best at the time, so I picked up various little jobs until I felt confident enough to dive back into my field.
Today, I’m a Client Service Manager at Carpe Diem, and I absolutely enjoy every moment of it. In the office, I’m known as the fun, bubbly person with a can-do attitude who’s always ready to lend a hand.
Meet Ashley
Client Service Manager
Ashley has been working in the disability sector for over 10 years, beginning her journey as a support worker before moving into team leader and management roles. She holds a Certificate IV in Community Services.
Ashley is deeply passionate about empowering participants and encouraging them to reach their full potential. Her extensive experience enables her to provide strong guidance and support to both participants and her team.
Ashley’s leadership and commitment help foster a positive, inclusive environment where everyone feels supported and inspired to grow. Outside of work she enjoys socialising with friends and enjoying the outdoors with a book in hand.
Meet Fernanda
Client Service Manager
Fernanda has a strong educational foundation and academic background. She holds a Bachelor of Public Relations and a Bachelor of Community Services. Over the past decade, Fernanda has lived in Sydney where she successfully transitioned her career from Public Relations to Social Welfare. Her professional journey has been deeply rooted in the community services sector, with the last five years dedicated to aged care — specifically in home and community care. Fernanda has developed diverse experience across the non-profit, private, and local government sectors, where she has been able to effectively blend her communication expertise with her passion for community support.
Fernanda is deeply committed to fostering stronger and more informed communities about healthy ageing, mental health, dementia awareness, and community wellbeing. Adopting a holistic and person-centred approach, she is passionate about supporting people to age well, raising awareness about dementia, and helping communities become more dementia-friendly. Known for her dynamic and vibrant energy, Fernanda is passionate about empowering individuals and teams to achieve meaningful outcomes through a strengths-based leadership approach.
Fernanda has recently relocated to Darwin and is embracing the ‘Top End way of living’ while taking the next step in her career as a Client Services Manager with the Carpe Diem team. Outside of work, Fernanda truly walks the talk, living by the healthy lifestyle she advocates. On weekends, you
will find her running along the beach, exploring local markets, or searching for a safe spot to dive in — away from crocs and stingers, of course!
Meet Constanze
Community Participation Coordinator
Constanze brings over 15 years of experience in the disability sector. Originally from Germany, she began her career as an Occupational Therapist in the rehabilitation neurology sector. After relocating to Australia, Constanze started working as a carer/support worker, which gave her valuable insight into the needs and aspirations of participants.
With her extensive background, Constanze is well-equipped to support individuals in her role as a Community Participation Program Coordinator at Carpe Diem Community Services. She is passionate about delivering individualised support and empowering participants to reach their personal goals.
Constanze’s great sense of humour and positive energy make her a valued member of the team. In her downtime, she enjoys socialising with friends, swimming in local waterholes, and exploring the many beaches of the Northern Territory.
Meet Jaspreet
Community Participation Coordinator and Administrator
Jaspreet has been part of the disability sector for the past two years, bringing with her a background in administration, human resources, and support work. She holds a Bachelor of Special Education and a Master of Business. Her passion for the sector grew as she worked closely with participants, recognising their individual strengths and supporting them to achieve their goals and feel included in the community. Jaspreet brings this same dedication to her dual role at Carpe Diem Community Services. Known for her bubbly personality, Jaspreet helps create a warm and welcoming atmosphere in the office. Outside of work, she enjoys dancing, cooking, and going on adventures—and she hopes to go bungee jumping soon!
Meet Cristian
House Coordinator
Cristian is a dedicated professional with a strong academic foundation in psychology, holding a Bachelor’s degree in Psychological Sciences and a Master’s degree in Psychology and Neuroscience. His Master’s thesis focused on schizophrenia and language impairment, showing his commitment to understanding complex mental health challenges. With extensive experience in the disability and child protection sectors, Cristian has worked with children facing family abuse, those with complex and challenging behaviours, as well as individuals dealing with drug addiction and psychiatric disorders. After graduating, he relocated to Australia, bringing his expertise and passion to Carpe Diem, where he strives to make a meaningful impact. Cristian’s great sense of humour and skilful use of irony help him build strong connections with people. A passionate traveller and cultural enthusiast, his openness to new experiences has broadened his perspective. He loves exploring new places and spending time in nature. A passionate film enthusiast, he also enjoys reading books and immersing himself in those captivating stories.
Meet Ester
House Coordinator
Originally from Italy, Ester has found a true sense of
belonging in Darwin, a place she now proudly calls home.
With over four years of experience at Carpe Diem, she has
built a solid reputation for her commitment, compassion, and hands-on support
in the disability sector. Her professional journey began with studies in both
Italy and Australia, giving her a well-rounded, international perspective on
inclusive care and person-centred support.
Working in the disability field isn’t just a job for Ester, it’s
her vocation.
She brings a strong positive attitude to every situation,
uplifting both clients and colleagues with her energy and enthusiasm. Known for
her genuine warmth and unstoppable positivity, she creates meaningful
connections with the people she supports, always striving to make their day
brighter. She’s also keen to bring fun and joy into her work, believing that a
good laugh and shared moments can be just as powerful as professional care.
With her heart in the right place and a deep sense of
purpose, Ester continues to grow within the sector, making a lasting impact on
the lives of those around her.
Today, Ester is team leader/house coordinator, enjoying
every moment of it!
In her spare times she loves exercising outdoor, camping
with her dogs, and experiencing new crazy adventures!
Meet Dominic
Team Leader
I come to my position with a wealth of skills and experience central to supporting participant’s living with mental health and disabilities.
I graduated locally with a Bachelor of Social work in 2009. I commenced my position with Carpe Diem in 2023 as part of a dynamic and dedicated team.
My passion is aimed at supporting everyday living and growing experiences within the sector for all who need a little help in life seeking the best outcomes.
My background includes working with families, youth and individuals facing homelessness and a range of other life challenges in various positions including, Coordinator, Senior case manager, and weekend Supervisor with Government, NGOs, and Aboriginal agencies across Darwin.
I look forward to growing alongside the sector and participants alike expanding on best practice principles.
